Onboard Cookie Policy

OnBoard Privacy Policy | Website Privacy Policy


Application


This policy applies to all employees, contractors, vendors, and end users while doing business with M.A.D.E. Media Inc. and others who have access to European Union (EU), European Economic Area (EEA) and the United Kingdom (UK) data subject information (“personal data”) in connection with M.A.D.E. Media Inc.'s operating activities.



Policy


M.A.D.E. Media Inc. believes in transparency about collection and use of data. This policy provides information about how and when M.A.D.E. Media Inc. uses cookies for these purposes. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at M.A.D.E. Media Inc.



What is a cookie?

Cookies are small text files sent by us to your computer or mobile device, which enable M.A.D.E. Media Inc. features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.



Does M.A.D.E. Media Inc. use cookies?

Yes. M.A.D.E. Media Inc. uses cookies as well as LocalStorage caching or equivalent. M.A.D.E. Media Inc. uses both session-based and persistent cookies. M.A.D.E. Media Inc. sets and accesses cookies on the domains operated by M.A.D.E. Media Inc. and its corporate affiliates (collectively, the “Sites”). M.A.D.E. Media Inc. does not use any advertising or third party cookies.



How is M.A.D.E. Media Inc. using cookies?

Some cookies are associated with your account and personal information to remember that you are logged in and the current state of your session. M.A.D.E. Media Inc. uses cookies and/or LocalStorage to offer an improved experience by caching information locally and remembering your chosen preferences while you navigate our sites.



Categories of use


What third-party cookies does M.A.D.E. Media Inc. use?

M.A.D.E. Media Inc. may use anti-bot related services such as hCaptcha, Cloudfare, etc that ensure our services are protected and secure. These cookies are not optional as they form an integral part of the security of our systems. We do not use any third-party cookies that would be used for advertising, tracking, etc.



How are cookies used for advertising purposes?

M.A.D.E. Media Inc. does not use any advertising cookies.



What can you do if you don't want cookies to be set or want them to be removed?

M.A.D.E. Media Inc. does not use any category of cookies that require the ability to disable or remove. The cookies (or equivalent) we do use do not contain any form of tracking information and are for authentication, security, and allow our sites to function.



Does M.A.D.E. Media Inc. respond to Do Not Track Signals?

The Sites and Services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to the Sites or Services, and M.A.D.E. Media Inc. does not alter any data collection and use practices upon receipt of such a signal.



What other types of data is collected apart from cookies?

Using our services requires communication with APIs and servers. That communication requires the sending of your IP address, user agent string, and potentially other device information such as device model, operating system version, available RAM, etc. This information is only used for two purposes:

  1. Internal logs and metrics in order to find and correct bugs, document pain points of our services, and investigate user complaints.
  2. IP address or other device information may be shared with clients or payment processors in order to help prevent fraud. This is a legitimate use of these data points and is not optional.


Appendix A: Cookie Tables Sample


Strictly Necessary Cookies

Domain Cookies Owner
mademedia.tech & onboardapp.co __cf_bm, session Third Party, hCaptcha
hCaptcha is used to ensure publicly accessible contact forms are kept spam-free. Please email directly if you wish to not use hCaptcha.
*.onboardportal.co username, holiday First Party
‘username’ is set if a user selects “Remember Me” on the login page to remember their username. ‘holiday’ is used to personalize the login page for seasonal holiday themes.
verify.onboardapp.co language, tpvdfp First Party
‘language’ is used to remember the current language and default to it the next time a user arrives on this page. ‘tpvdfp’ is used to identify the specific device/browser in order to prevent fraudulent activity.
verify.onboardapp.co __vid_t, _iidt Third Party, FingerprintJS
‘__vid_t’ and ‘_iidt’ are used by FingerprintJS to generate a unique fingerprint of the current device to prevent fraudulent activity. If enabled, these are required due to their importance in helping to block fraud.
complete.onboardapp.co __stripe_mid, and others Third Party, Stripe
Depending on the payment gateway in use for a specific campaign, we may be required to integrate a payment gateway directly into the website. If so, there may be third party cookies used by said integration.


Performance Cookies

M.A.D.E. Media Inc. does not make use of separate performance cookies.



Marketing Cookies

M.A.D.E. Media Inc. does not make use of marketing cookies.



Third Party Website Cookies

When using our website, you may be directed to other websites in order to view content hosted on those sites such as videos, maps, or other third party services. These websites may use their own cookies. We do not have control over the placement of cookies or any other forms of tracking by other websites you visit, even if you are directed to them from our website and hold no responsibility for their policies. We encourage you to read their Privacy and Cookie policy documents.



How to Control and Delete Cookies


Using Your Browser

Cookies used on our website and through emails can be deleted or disabled through your browser. To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser. Disabing cookies may not remove existing cookies from your device. Please follow the browser instructions on how to delete site data. Our sites may not function correctly if cookies or other means of caching information locally are disabled on your devices.


Cookies Set in the Past

Collection of your data from our analytics cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled cookie to collect any further information from your user experience. For our marketing cookie, when a user opts out of tracking, a new cookie is placed to prevent users from being tracked.



Contact Us


For more information about our privacy practices or if you have any questions, please contact us at


Attn: Made Media Privacy - 100 Boulevard Alexis-Nihon, Suite 370, Montreal, QC Canada H4M 2N8

Phone: 888.390.8377

Email: support@mademedia.tech